Support for Nuance's eCopy Branded Software

 5thNK FAQ  Buy Support   5thNK FAQ
 We are a direct conduit to Nuance's eCopy Support Team. 
What that means is you won't be chasing a copier rep for information for weeks on end. It will be NOW! 

5thNK made up of former eCopy employees supports remote and onsite worldwide,
 as an eCopy Branded, Nuance  Partner Distributor 

 You own a 1 user license of eCopy Paperworks or/and eCopy PDF PRo Office for 1 computer 

.

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 Buying Support Entitles you to 
Transfer your license key and software to a
 NEW Computer 

  • Upgrade to eCopy PDF Pro Office by Nuance 
  • Talk to an eCopy Expert 206 452 3331
  • Chat with an eCopy Expert click to chat 

 eCopy Paperworks... English, French, Spanish, German, Italian 
 eCopy PDF Pro Office... English, French, Spanish, German, Italian, Portuguese, Dutch

 You own a 5 user license  of Paperworks or/and eCopy PDF Pro Office for for 5 computers 

.

The gadget spec URL could not be found
  Buying Support Entitles you to 
Transfer your license key and software to a
 NEW Computer 

  • Upgrade to eCopy PDF Pro Office by Nuance 
  • Talk to an eCopy Expert 206 452 3331
  • Chat with an eCopy Expert click to chat 

 eCopy Paperworks... English, French, Spanish, German, Italian 
 eCopy PDF Pro Office... English, French, Spanish, German, Italian, Portuguese, Dutch

You own a 10 user license  of Paperworks or/and eCopy PDF Pro Office for for 5 computers  

.

The gadget spec URL could not be found



 Buying Support Entitles you to 
Transfer your license key and software to a
 NEW Computer 

  • Upgrade to eCopy PDF Pro Office by Nuance 
  • Talk to an eCopy Expert 206 452 3331
  • Chat with an eCopy Expert click to chat 

 eCopy Paperworks... English, French, Spanish, German, Italian 
 eCopy PDF Pro Office... English, French, Spanish, German, Italian, Portuguese, Dutch

You own a 20 user license  of Paperworks or/and eCopy PDF Pro Office for for 5 computers 

.

The gadget spec URL could not be found


 Buying Support Entitles you to 
Transfer your license key and software to a
 NEW Computer 

  • Upgrade to eCopy PDF Pro Office by Nuance 
  • Talk to an eCopy Expert 206 452 3331
  • Chat with an eCopy Expert click to chat 

 eCopy Paperworks... English, French, Spanish, German, Italian 
 eCopy PDF Pro Office... English, French, Spanish, German, Italian, Portuguese, Dutch

   


eCopy Desktop
eCopy Desktop users... No support is available 

No upgrade path available; you will need to BUY NEW 

eCopy Support


5thNK Pronounced 5th and K is a Partner Distributor of eCopy Branded Solutions by 
Nuance
5thNK made up of former eCopy employees supports remote and onsite worldwide,
 as an eCopy Branded, Nuance  Partner Distributor 
Standard Support:

Standard Support is the foundation for all eCopy Branded Solutions from Nuance support services programs and supplemental services.
Standard Support services are provided through Dealers / Partner Distributors. 


eCopy Customers who have Purchased and Registered Maintenance and Support (M&S) Agreements 
and have properly registered their software are eligible for support 1st tier through their Partner Distributor.

Agreements are available  as part of the initial purchase of product with separately purchasable one year add-ons. 
 

With standard M&S agreements the customer/ end user contacts 5thnK for support and related support issues. 
This includes questions on product installation and operation. If 5thNK  requires assistance, our technical resource will escalate an issue to the eCopy Team at Nuance, Customer Support Services on the customer/end user’s behalf. The web-based Ask eCopy system will be used by the our team  to track and escalate issues. For customer/end users: Standard Support provides:  24 x7 access to the Ask eCopy online knowledgebase 

eCopy 5thNK

5thNK Pronounced 5th and K is 
a Partner Distributor of Nuance's eCopy branded Software

Our organization supports all eCopy Solutions we have eCopy Certified engineers including V5 on staff ready to assist you in installing, and supporting all Nuance eCopy Branded Solutions
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eCopy Support,
Mar 16, 2012, 5:30 AM
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eCopy Support,
Mar 16, 2012, 5:30 AM
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eCopy Support,
Mar 16, 2012, 5:30 AM
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